1. Introduction
1.1 Purpose Statement
Welcome to Gifford Hanson Limited (“we”, “us”, “our”). These Terms and Conditions establish the rules for using our services, promoting fairness and transparency in our digital community.
1.2 Acceptance Clause
By using our platform, you agree to abide by these Terms and Conditions. Your continued use implies your understanding and acceptance of these conditions.
2. User Rights & Responsibilities
2.1 User Conduct
Users are expected to engage in respectful and lawful behaviour on our platform. Violations may lead to consequences outlined in Section 7, ensuring a positive and secure online environment.
2.2 Account Security
Protecting your account is crucial. Users are responsible for maintaining the security of their accounts and passwords, contributing to the overall safety of our digital community.
3. Service Description
3.1 Overview of Services
At Gifford Hanson Limited, we provide landlord compliance services, compliance reviews, and documentation support (including coordination of third-party certifications where applicable).
3.2 Modifications Clause
We reserve the right to modify or discontinue services for improvement. Users will be notified of significant changes where reasonable, maintaining transparency and user awareness.
4. Payment Terms
4.1 Fee Structure
Users agree to pay the specified fees for our services. Payment methods accepted include [insert accepted methods — e.g. card, bank transfer].
4.2 Billing Policies
Billing occurs [insert frequency — e.g. per service / monthly / annually] based on [insert criteria — e.g. selected service package, property count, or order value]. Familiarise yourself with billing policies to avoid disruptions and manage your financial commitment.
5. Privacy Policy Integration
5.1 Data Handling
We handle user data as outlined in our Privacy Policy, respecting user privacy and complying with data protection regulations.
5.2 Cookies Usage
Cookies are used for performance, analytics, and improving user experience. You can manage cookie settings through your browser and, where available, through site preferences.
6. Intellectual Property Rights
6.1 Ownership Statement
Gifford Hanson Limited retains ownership of all intellectual property on this website and within our services, ensuring a secure and innovative environment for our community.
6.2 User Content Rights
Users grant Gifford Hanson Limited rights to use content they generate or submit on our platform to the extent necessary to provide and improve our services, balancing user-generated content and platform needs.
7. Termination & Suspension
7.1 Grounds for Termination
We may suspend or terminate accounts for reasons including misuse of the platform, unlawful conduct, non-payment, security concerns, or breaches of these Terms. Adhering to guidelines helps maintain a positive online environment for everyone.
7.2 Consequences of Termination
Termination may result in loss of access to services, removal of content (where applicable), and/or cancellation of outstanding service requests. Compliance supports uninterrupted access and a healthy online community.
8. Dispute Resolution
8.1 Resolution Methods
Disputes will be resolved through good-faith negotiation in the first instance, and where necessary by mediation before court proceedings, aiming for a fair and efficient resolution mechanism.
8.2 Jurisdiction Clause
The governing law for disputes is the law of England and Wales, providing legal clarity and setting expectations for users.
By using our services, you acknowledge that you have read and agreed to these Terms and Conditions.